Skip to content

Guides · Magic Keyboard

Fix Magic Keyboard function keys on Windows

Typing works, but volume or playback does not? Set up the function row in Tenon, then choose whether the top keys control your media or send F1–F12.

Before you start. This guide covers the supported USB-C Magic Keyboard models (2024) and Lightning A2450 on Windows 11 or Windows 10 22H2, x64. Check your exact model and Windows version.

Set up the keys in Tenon

New to Tenon? Get access to the free beta, then download the installer. If the keyboard does not type yet, start with the Bluetooth and USB connection guide.

  1. Connect the keyboard and install Tenon. Connect your supported Magic Keyboard over Bluetooth or a USB data cable. Install the current Tenon beta, then open Tenon. If you already have the beta, use the download page to get the current version.
  2. Open the Function row settings. Select Magic Keyboard in Tenon. Under Function row, turn on Globe / Fn layer so Tenon can provide the media controls.
  3. Choose what the top row does. Turn on Media keys on F-row for volume and playback without holding Fn. Turn it off if you prefer F1–F12 by default. With Globe / Fn layer on, holding the Globe or Fn key gives you the other behavior.
  4. Reconnect and try the keys. Reconnect the keyboard after changing its settings: unplug and reconnect the USB cable, or switch the keyboard off and on for Bluetooth. With Media keys on F-row on, try F11 and F12 for volume, then F8 while audio is playing for play/pause.

F1–F12 or media keys: choose your default

Keep Globe / Fn layer on, then set Media keys on F-row to match how you work.

Behavior with Globe / Fn layer turned on
Media keys on F-rowPress the top rowHold Globe / Fn
OnMedia controlsF1–F12
OffF1–F12Media controls

For example, with media keys on, F12 raises the volume and Globe / Fn + F12 sends F12 to the current app. Turning off Globe / Fn layer leaves the top row as ordinary function keys.

If a key still does not work

The top row only sends F1–F12

Check that both Globe / Fn layer and Media keys on F-row are on, then reconnect the keyboard. If the settings are locked, check your plan in Tenon’s Account screen; keyboard controls are a Pro feature.

Volume works, but brightness does not

Brightness also depends on your display. Try Settings → System → Display in Windows. An external monitor may need its own brightness buttons; see Microsoft’s display-brightness guide.

The keyboard does not type, or disappears from Tenon

Check its connection first. For USB, use a data cable and keep the keyboard switched on. For Bluetooth, follow the connection guide. If it still fails, contact support with your keyboard model, Windows version, connection type, and the keys that do not respond.

Frequently asked

How do I use F1–F12 instead of media keys?

In Tenon, select Magic Keyboard and turn off Media keys on F-row. Leave Globe / Fn layer on if you want to hold Globe or Fn for volume and playback. Reconnect the keyboard after changing its settings.

Do I need to pair the keyboard again after changing these settings?

No. Reconnecting is enough: switch the keyboard off and on for Bluetooth, or unplug and reconnect its USB cable. You do not need to remove an existing Windows pairing.

Does this work over USB as well as Bluetooth?

Yes, for the supported USB-C Magic Keyboard models and Lightning A2450. Use a USB data cable for wired input. Other Lightning models and non-US layouts are not confirmed.

Open beta

Set up your Magic Keyboard with Tenon.

Media keys, function keys, Command shortcuts and battery status. Check your model, then get the beta.

Get the free beta

Contact support

Tell us how we can help. For a problem, include your device and what happened. Diagnostics are not required.

The support form is unavailable right now.

The verification check couldn't load. Please reload the page or email us instead.

Email [email protected]